Job Description

What You’ll Do

As Project Manager, you’ll be the bridge between clients, internal teams, and leadership. You’ll shepherd projects from kickoff to delivery, ensuring they meet quality, timeline, and client expectations while upholding Robojuice’s values and standards. You’ll also help evolve our internal processes and systems as we grow.

Key Responsibilities

  • Lead approved projects in planning, execution, and delivery of web & software projects (websites and web applications primarily).
  • Develop and manage project plans, schedules, resource allocations, and budgets.
  • Track progress, manage risks, resolve issues, and adjust plans as needed.
  • Facilitate communication across cross-functional teams (design, development, QA, devops, content, marketing).
  • Act as the primary point of contact for clients during project execution: status updates, change requests, and expectation management
  • Ensure deliverables meet quality standards, client requirements, and internal “refined experience” expectations.
  • Assist in process definition, tools selection, and optimization (project management systems, workflow automation, templates, etc.)
  • Document key processes, standards, roles, and responsibilities so our team can scale without losing institutional knowledge.
  • Partner with leadership to forecast capacity, pipeline, and resourcing needs.
  • Help grow and nurture client relationships, renewals, and long-term client satisfaction.
  • Occasionally assist with scoping new projects, proposals, and estimation.
  • Maintain a culture-first mindset: model Robojuice values, promote teamwork, positivity, and a commitment to mutual success.

What Success Looks Like

  • Projects delivered on time, on budget, and to quality/spec.
  • Clients feel informed, supported, and confident throughout the project kick-off to hand-off/launch.
  • Internal teams feel well-coordinated, clear on direction, and supported in execution.
  • Processes are documented, efficient, and improving over time.
  • Capacity forecasting becomes more accurate; resource bottlenecks are minimized.
  • Adherence to Robojuice Core Values and The Refined Experience.

Skills Needed to Win

  1. 4+ years of experience in project management or in a similar organizational, process-driven, get things done role.
  2. Experience in project management for building websites and custom apps for high-performance environments.
  3. Hands-on familiarity with common web/software development workflows and technologies.
  4. Strong organizational, communication (verbal and written), and management skills.
  5. Experience using project management tools, such as Basecamp.
  6. Ability to manage multiple concurrent projects, shifting priorities, and dependencies.
  7. Client-facing experience and ability to manage expectations diplomatically.
  8. A bias toward action, while being detail-oriented and quality-conscious.
  9. Alignment with Robojuice’s core values.
  10. Expert in: Basecamp, Xero, Dropbox, Gmail, IOS, Microsoft Teams, Microsoft products. We use Apple products in the office, and several of our clients use Microsoft Teams.
  11. Hungry to grow personally.
  12. Humble in understanding your gifts and talents, but not arrogant and egotistical.
  13. Smart to be able to work well with others.

Here are some of the perks and benefits at Robojuice:

  • A hybrid approach to work, with a preference for in-office collaboration.
  • A generous PTO policy.
  • We prioritize work-life balance and boundaries. We rarely exceed a “40-hour” workweek.
  • A Simple IRA match of up to 1% of your salary.
  • Health insurance assistance.
  • Weekly lunches on Friday with the leadership team. Not a required meeting or anything like that, but we’d love for you to join us.
  • Casual dress and work environment.

What winning looks like is following the guidelines of The Refined Experience:

  • Relationship: We love people first. We serve them right.
  • Excellence: Quality of code, Design, Content, Deliverables.
  • Schedule: When a timeline is agreed upon by both the client and Robojuice, that timeline is met.
  • Process: Using the Robojuice process to get projects done. Monthly retainers and project-based process.
  • Tools: There are no golden hammers, but we stick to what we excel at and keep it minimal. Learning new things (every day!).
  • Analysis: What is the actual issue we are being commissioned to solve, not what the prospect thinks is the issue and has mapped out a solution. We work against approved plans. No random, unplanned, knee-jerk approaches online.

Nice-to-haves / differentiators:

  • Experience working in agencies, web development houses, or digital shops
  • Familiarity with PHP, Laravel, Vue, or TypeRocket (or general web stack understanding)
  • Exposure to or interest in leading internal tooling or process improvement efforts
  • Experience producing estimates, proposals, or scoping documents

 

About Robojuice

Our Mission

We exist to instill confidence and bring peace to business professionals by providing leadership in web technology that allows them to win online.

Core Values

  1. Relationships first: People come first.
  2. Be positive: Meditating on the good and encouraging one another builds up.
  3. Refine everything: There is always a way to improve.
  4. Work within Boundaries: Working hard means working diligently when you’re at work.
  5. Be committed to keeping commitments: Keeping commitments takes discipline.
  6. Team matters: Challenge, encourage, and care for each other. Have each other’s back because we have your back.

Robojuice is an Equal Opportunity Employer.

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