Once a prospect and Robojuice have determined it is a fit to work together, the Robojuice process is engaged. We go over three primary processes with the client.
1. The Robojuice Process
The objective is for the client to feel the project is being properly managed to client expectations, the budget and the schedule. The client is directed on when to be involved and when they do not have to think about the initiative. The client has key sign offs within the five milestones:
- Concept and design
- Coding and programming
2. Working with Robojuice
There needs to be a development environment that mirrors the live environment. Coding the design and programming the features and functionality, client reviews and client approvals are made on development. Once everything is approved and migrated to the live environment, the new system needs to be managed and maintained. This is discussed with the client and determined early in the process so once it is live that plan of action is implemented and there is no scrambling to figure it all out last minute. Robojuice will either be managing the ongoing relationship or will help transition it to another manager.
3. Technical Specifications
When we are ready to launch and cannot do so because of recently uncovered technical issues it is a hassle for both parties. Hosting, environment, browsers supported, hardware being utilized and any needed access levels are acquired early in the process. No one wants to be excited and ready to launch and have delays due to a lack of planning in this area.
All of these processes are set up to make sure the client has a more refined experience with digital initiatives and partnerships with Robojuice.