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Category: Robojuice

Analysis: Uncover the Real Issue

by Jeff Carver on September 21, 2020.

The objective of initially conducting an analysis for a prospective or a client is to discover the actual issue the web will resolve. Skipping this planning step and taking a tactical approach by selling a prospect or client just a website, some SEO services, or a new app fails to address the central issue. Robojuice...

Relationship: Communication

by Jeff Carver on September 3, 2015.

Webster’s dictionary defines communication as “the process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.” This definition offers three keys for making communication relational. Process. Communication is a process. It is not a single phone call or text or email. Good communication requires follow-through, which means a response to that email or clarification...

Relationship: Client Time

by Jeff Carver on August 27, 2015.

We love our clients. We enjoy meeting them and getting their feedback. But whether we’re communicating over emails, Basecamp® project updates, phone calls, texts, formal meetings or casual lunch conversations—they are a big part of how we do business. Our clients are each unique, and we treat them that way. Different client relationships require different time...

Relationship: People are the Business

by Jeff Carver on August 12, 2015.

In the words of innovative author Simon Sinek, “If you don’t understand people, you don’t understand business.” This statement from Simon’s talk resonates with Robojuice because it describes our approach to business. People and relationships should be the center of business, and a company’s ability to make that happen directly impacts not only its clients’...

Process: Features and Functionality Document

by Jeff Carver on August 6, 2015.

One of Robojuice’s major learning curves happened in the early stages of the business when our team encountered projects in which our perception of necessary features and functionality differed from the client’s. When a client’s understanding of a particular feature’s capabilities and its response in the digital realm differs from what our team actually delivers,...

Process: Onboarding

by Jeff Carver on July 28, 2015.

Once a prospect and Robojuice have determined it is a fit to work together, the Robojuice process is engaged. We go over three primary processes with the client. 1. The Robojuice Process The objective is for the client to feel the project is being properly managed to client expectations, the budget and the schedule. The...

Process: Determining Fit

by Jeff Carver on July 23, 2015.

Robojuice is about doing the right thing for each client based on their particular situation and set of issues. We take the lead on digital initiatives and partner with like-minded clients toward mutually beneficial ends. We are not in business just to sell websites, applications or software. The first step in our process is to...

The Refined Excellence

by Jeff Carver on July 14, 2015.

Excellence is a word used to express surpassed expectations and better than expected results. We like the word because it captures what we are trying to deliver for our client. The work that we do, how we do it and what we deliver to our client needs to be excellent. The quality of work we...

The Refined Tools

by Jeff Carver on July 7, 2015.

The right tools for the job definitely applies in the digital world. Using technology tools to maximize impact, efficiency and influence allows for a more refined experience. Here are just a few areas to explore. Project Management Emails, text messages, calls, text documents and other communication items become confusing and frustrating for clients and therefore...

The Refined Analysis

by Jeff Carver on February 4, 2015.

At times, a company will approach Robojuice about responding some type of Request for Proposal (RFP) document for their web needs. This document is typically a long, intensive outline with requested information about what the company team collectively feels are necessary web tactics or possibly solutions for their company online. The intentions are good and...